DIGITEXMedical delivers Original Manufacturer Warranty for all sales concluded through its direct, channel and internet operations. Company provides Onsite Warranty in Delhi-NCR to Individual (Retail), Private (Hospitals, Diagnostics, Nursing Homes, Clinics), and Government (Hospitals, Institutes, Medical Colleges, Public Sector Cos.).

For areas outside Delhi-NCR, company provides Offsite Original Manufacturer Warranty to all customers. Also, Offsite Warranty is provided to all Channel Customers (Dealers & Distributors). In such scenario, the customer or end-user has to ship back the unit for repair or replacement. The company will ship back the repaired or replaced unit to customer address as per records. Shipping charges to Companies service center will be paid by Customer during warranty period.

All electronic health equipments come with 1 Year Standard Warranty. Peripherals & Supplies comes with 6 Months Standard Warranty. Warranty Period starts from DIGITEXMedical Date of Invoice (DOI) and not Date of Installation or Commissioning.  

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1) Retail Customers (Individuals) - Company follows ‘Zero Credit’ policy for retail customers who buy DIGITEXMedical products & services either through our sales officer or online. The customer (buyer) has to send purchase order on info@digitexmedical.com with 100% payment on companies account through Internet Transfer, NEFT/RTGS, DD or Cheque (Delhi-NCR Region). For customers residing outside Delhi-NCR, payments can be made by all mediums mentioned above except Out-station Cheque.

2)  shoppers can make 100% payment through Internet Transfer, Credit Cards & Debit Cards for all online purchases. You can also make purchases on Ebay.in and pay on PaisaPay.

4) Government Customers (Hospitals) -   Government Hospitals, Institutes, Colleges and Public Sector Cos. can make purchase as per Tender Commercial Terms.

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